Need to Update Your Payments?

Good News! You can now make payments to us by sending them through your paypal Account to: sales@whiznology.com OR by sumbiting your credit card billing details to our office manager

Contact our Office Manager For Credit Card Billings

Send an Email to - billings@whiznology.com OR Call: (616) 742-2700

Our Refund/Cancellation Policy

If you are not completely satisfied with our web hosting services, and you notify Whiznology in writing by submitting an Account Cancellation Request via phone or email within the first 30 days of your contract that you wish to cancel, you will be given a full refund of the contract amount, excluding setup fees and overages. If cancellation is received after the first 30 days, no refund will be granted, no exceptions.

For all other services, fees are refundable ONLY for the following reasons:

- You canceled the account order prior to activation or commencement of services
- Your desired domain name or hosting features were not available.
- You were not satified with your top SEO positioning after the 8 month grace period. We will refund 50% if you are not within the top 30 natural listings/results

This policy does not apply to any additional services such as, but not limited to, overages, disk space, e-mail accounts, domain name registration, web design services software customization services and pay-per-click services.